Returnstar IQBoard ET User Manual download pdf (Page 26)

Returnstar Interactive Technology Group Co., Ltd.

Chapter 8 FAQ

1. What kind of orientation precision should I select?

It depends on your requirement of orientation time and accuracy. You have the

following choices:

Quick orientation (4 points): for fast orientation

Standard orientation (9 points): for most of situations

Precise orientation (20 points): for high-definition system

2. When operating and writing on the whiteboard, the position of pen or finger

doesn’t match the position of cursor.

1) The relevant location of projector and white has been changed. Please re-orient the

whiteboard.

2) The projection area has trapezoid distortion, please adjust the projection area, and

re-orient the whiteboard.

3) When orienting the whiteboard, the pen or finger is not perpendicular to the surface,

please re-orient with correct posture.

4) When orienting the whiteboard, the pen or finger tip missed the green center of the

red orienting cross, please re-orient the whiteboard.

5) The filters around whiteboard have been shaded by other objects, such as dust or

chalk dust and so on. Please keep filters clean.

3. When I operate and write on the whiteboard, the system response is slow, or

the stroke is intermittent.

Note:

1. When you want to erase content, we recommend you pressing interactive whiteboard with

your palm. When you want to perform mouse function, we recommend you pressing

interactive whiteboard with two fingers closed.

2. Freehand Drawing Tool and Eraser are Pencil and Normal Eraser by default. If you have

selected other Freehand Drawing Tool or Eraser before, IQBoard Software will use your

previous selections.

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Returnstar IQBoard ET User Manual Page 26